Legal
Privacy Policy
Last updated: April 16, 2026 · Effective: April 16, 2026
This Privacy Policy explains how JRV Properties LLC ("Klypp.ai," "we," "us," or "our") collects, uses, and protects your personal information when you use our Service. We are committed to protecting your privacy and being transparent about our data practices.
1. Who We Are
Klypp.ai is operated by JRV Properties LLC, owned by James Veley, based in the United States. For privacy-related questions, contact us at [email protected].
2. Information We Collect
Information you provide directly
- Account information: Name, email address, and password when you register
- Content inputs: Topics, custom text, tone preferences, and other inputs you provide to generate carousels
- Social media connections: Access tokens for TikTok and Instagram accounts you choose to connect (stored securely, used only to post on your behalf)
- Communications: Any messages you send us via email or support channels
Information collected automatically
- Usage data: Number of carousels generated, topics selected, plan type, and generation timestamps
- Log data: IP address, browser type, device type, pages visited, and referring URLs
- Cookies: Session tokens and preference cookies necessary to operate the Service (see Section 7)
Information from third parties
- Stripe: We receive confirmation of payment status and subscription details from Stripe. We do not receive or store your card number, CVV, or full payment details
- TikTok / Instagram: When you connect a social account, we receive an access token and basic profile information (display name, account ID) necessary to post on your behalf
3. How We Use Your Information
| Purpose | Legal Basis |
|---|
| Provide and operate the Service (account management, carousel generation, posting) | Contractual necessity |
| Process payments and manage subscriptions | Contractual necessity |
| Track usage against your plan's generation limits | Contractual necessity |
| Send transactional emails (account confirmation, password reset, billing receipts) | Contractual necessity |
| Improve the Service, fix bugs, and develop new features | Legitimate interest |
| Detect and prevent fraud, abuse, or security incidents | Legitimate interest |
| Send product updates or marketing emails (you may opt out at any time) | Consent / Legitimate interest |
| Comply with legal obligations | Legal obligation |
We do not sell your personal information to third parties. We do not use your content inputs to train AI models.
4. How We Share Your Information
We share personal information only in the following circumstances:
- Service providers: We use Netlify (hosting and serverless functions), Anthropic (AI generation), Stripe (payment processing), and fal.ai or Replicate (image generation). These providers process data solely to deliver the Service and are bound by appropriate data protection agreements
- Social platforms: When you instruct us to post content, we share the generated content with TikTok or Instagram via their APIs
- Legal requirements: We may disclose information if required by law, court order, or to protect the rights, property, or safety of Klypp.ai, our users, or the public
- Business transfer: If JRV Properties LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:
- Account data: Retained until you delete your account, plus up to 90 days to allow for account recovery
- Usage logs: Retained for up to 12 months for service improvement and fraud prevention
- Billing records: Retained for 7 years as required by US tax and financial regulations
- Social access tokens: Deleted immediately upon disconnecting a social account
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and associated personal data
- Opt-out of marketing: Unsubscribe from marketing emails at any time using the link in any email we send
- Data portability: Request your data in a portable format
- Do Not Sell: We do not sell personal information. If you are a California resident, you have the right to confirm this under the CCPA
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
7. Cookies
Klypp.ai uses the following types of cookies:
- Essential cookies: Authentication tokens required to keep you logged in. These cannot be disabled without breaking the Service
- Preference cookies: Store your settings such as selected image style or tone preferences
We do not use third-party advertising or tracking cookies. You can clear cookies through your browser settings at any time.
8. Data Security
We implement industry-standard security measures to protect your personal information, including:
- HTTPS encryption for all data in transit
- Passwords stored using PBKDF2 hashing with random salts — we never store plaintext passwords
- JWT-based authentication with expiry and signature verification
- Access controls limiting who can access production data
No system is completely secure. If you discover a security vulnerability, please disclose it responsibly to [email protected].
9. Children's Privacy
Klypp.ai is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without verified parental consent, we will delete that information promptly. If you believe we have collected information from a child under 13, contact us at [email protected].
10. California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights:
- The right to know what personal information we collect, use, disclose, and sell
- The right to delete personal information we have collected about you
- The right to opt out of the sale of personal information — we do not sell personal information
- The right to non-discrimination for exercising your CCPA rights
To submit a CCPA request, email [email protected] with "CCPA Request" in the subject line.
11. TikTok API Integration
If you connect your TikTok account, we access the TikTok API solely to post content you have generated and approved in Klypp.ai. We:
- Only post content when explicitly directed by you
- Do not read, store, or analyze your TikTok followers, feed, messages, or profile data beyond what is required to complete the post
- Store your TikTok access token securely and delete it immediately when you disconnect your account
- Do not share your TikTok access token with any third party
Your use of TikTok is subject to TikTok's Privacy Policy.
12. International Users
Klypp.ai is operated in the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country. By using the Service, you consent to this transfer.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email. Your continued use of the Service after the effective date of changes constitutes acceptance of the updated policy.
14. Contact Us
For privacy questions, requests, or concerns, contact us at:
JRV Properties LLC
Operated by James Veley
United States
[email protected]